Mercure Hotel Mildura 4 estrelas

We had recently stayed in a family run motel in Mildura while traveling to our holiday destination. On the way back we decided to spend more (another $100 per night) and enjoy what was expected to be a better ran hotel. That assumption was a mistake!!! Check in while efficient was not engaging, no advice given on how to use the room key to open the door to our room. We booked a 2-bedroom apartment, so our daughter had her own space. The apartment while spacious was poorly maintained, dirty with dust over furniture etc. The room fixtures were of low quality, furniture and paintwork was a mixture of bad choices and band aids trying to cover bad choices. This property is unloved and a ship without a captain. The walls and door frames leading to reception have scuff marks which are a simple fix if someone actually took the time to care. Check out was as inattentive as check in. The person at the desk did not even bother to ask how our stay was and rather than take our key asked us to drop it into a cheap plastic container on his work bench. As mentioned, we stayed in a cheaper family run hotel and had a completely different experience. In short this is a terrible hotel, poorly managed, no care. If you have no expectations this is the place to stay in Mildura. We will never stay in this hotel again!!

4 nights of comfort in Mildura, very clean rooms - the vintage lift is an unusual touch. Staff were very pleasant to deal with. Lots of local restaurants, including a very nice inhouse restaurant.

First thing you need to know is the car park for this hotel is behind it. Reception staff were lovely and our check-in was very quick. The reception and foyer area are welcoming and there are some comfy chairs if you're waiting for someone. This is a three storey hotel and is an older building. The staircase is wide and has beautiful timber banisters, there's a gorgeous window in the stairwell but it is partially obscured by the staircase itself. The lift is gorgeous! It's heritage listed and only fits two! Lots of timber and a manually operated door. Our open-plan room was on the first floor and it was stunning! We had a wall of windows that overlooked the town. The bedroom area was furnished with a very comfortable king size bed, lounge chair, large screen smart TV and air conditioner. Our room opened into the living area which had a kitchenette with a microwave and crockery, a sitting area with a couch, desk and a large corner spa. There was also a separate ensuite. The room was clean, private, quiet and extremely comfortable and very affordably priced. We would definitely stay here again.

A great central hotel location in Mildura where you can walk everywhere in the town centre. You may be surprised with the age of this property with it's huge, dated, clean rooms and small, antique timber lift. I actually used the stairs instead.

The room I got was average and did not have a Mercure hotel feel, hard to pin point what it was but it just felt very average. The air conditioner was working intermittently and I had to increase the temperature for it to stay on and heat up the room especially on the cold night. My other colleague’s rooms were much better compared to mine and had a better feel to the but still not something that a 4 star hotel rooms should be like. The hotel has a small heritage lift which is handy. Reception staff was nice. We only interacted with them at check in and check out. Won’t really be staying here again.