Mercure Birmingham West Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 463 reviews

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Description

Hotel extras

  • Modern restaurant and bar area with popular live sports channels

  • Leisure centre with pool, sauna, steam room and gym

  • Pet-friendly

  • Perfectly located just off the M5 with onsite car park with space for up to 300 vehicles

  • Conference venue with 17 meeting rooms

Our accommodation(s)

Hotel location

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU WEST BROMWICH
United Kingdom

GPS:52.513438, -1.976012

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant 1896

Restaurant 1896 offers a welcome atmosphere and eclectic menu of international delights. Start your day with a breakfast buffet, or finish off the evening by choosing from a menu of the best British and International cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  463 reviews

TripAdvisor Rating  4.5/5  497 reviews

Certificate of excellence 2024

Birthday night out

TripAdvisor rating 5.0/5

basher14 TripAdvisor review

Oh the bed was so soft and comfortable I fell asleep right away. Bathroom nice and toiletries was spot on. Nice to know you can shower and lotion after. Nice I will be going back soon. Most of all tho the staffs was knowledgeable and understanding the assignment but big big shout out to Mairita who get my room decorated. Love it.

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Staff good room 1st room was dyre stain on the carpet mould in the window crack sink in the bathroom nets was torn

Thank you for your review, Deane. We are pleased to hear you found the staff helpful, sorry that your first room didn’t meet expectations. Your feedback is important and we will look into these concerns to ensure improvements are made. We hope to have the opportunity to provide a better experience next time. Rad / Front Office

Just looking a bit worn now in the hotel

Customer review rating 3.5/5

Neil J. Families - Confirmed reviews ALL

Nice hotel, good food but it’s looking very worn in the leisure facilities and generally around the hotel.

Thank you for your feedback, Neil. We are glad you enjoyed the food and overall stay. We appreciate your comments about the condition of the leisure facilities and general upkeep - we are always looking for ways to improve and will take this into account. We hope to welcome you again in the future! Rad / Front Office

Spa Night Break

TripAdvisor rating 5.0/5

starbar101 Families - TripAdvisor review

We booked through a spa website for me and my daughter On arrival we asked to use the spa as we knew our room wouldn't be ready and that was fine Very quiet in there, we got our towels but no robes these are apparently in the room which was disappointing Pool, sauna and steam room were lovely, water fountain available On check in our room was spacious and clean with tea and coffee Beds comfy Food in the restaurant was delicious, I'd recommend the Brummie burger, staff attentive Breakfast was good lots of choice

Thank you for sharing your experience! It’s great to hear you and your daughter enjoyed the spa facilities and had a comfortable stay. We appreciate your feedback regarding the robes and will take it into consideration. We’d love to welcome you back again! Rad / Front Office

Friendly, Comfortable and Clean

Customer review rating 4.5/5

Florentine K. Business - Confirmed reviews ALL

I was very happy with the friendly welcome and service I received during my stay, as well as the comfortably equipped room and facilities. Everything was lovely and clean, including the gym and pool/sauna/spa.

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Other web-users rate our hotel

  • 377 reviews 7.6/10 Location
  • 970 reviews 6.4/10 Room
  • 883 reviews 8.5/10 Service
  • 29 reviews 5.7/10 WiFi
  • 461 reviews 5.4/10 Cleanliness
  • 378 reviews 7.5/10 Breakfast
  • 254 reviews 5.5/10 Value
  • 207 reviews 5.4/10 Wellness Area

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