Mercure Geneva Airport

Customer review rating (ALL Rating) 4.5/5 1,046 reviews

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Mercure Geneva Airport - Image 1
Mercure Geneva Airport - Image 2
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Mercure Geneva Airport - Image 4
3 Rue De La Bergere, Meyrin, 1217 GENEVA, Switzerland

Description

Hotel extras

  • Short drive to the airport and conference center.

  • Free shuttle to and from the airport (reservation required)

  • 2 restaurants and 2 bars for gourmet indulgence.

  • 12,917 sq. ft. (1,200 m²) of seminar space divided into 8 equipped rooms

  • Fitness area and 10,000 sq. ft to relax with sauna and hammam

Our accommodation(s)

Hotel location

Mercure Geneva Airport

3 Rue De La Bergere, Meyrin
1217 GENEVA
Switzerland

GPS:46.221622, 6.06541

Telephone
Fax +410/00000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,046 reviews

Do so experience

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The service in hotel is ok, not outstanding and do not offer many amenities.

Dear Delex L., Thank you for taking the time to tell us about your experience at the Mercure Geneva Airport. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer

well located; I liked the breakfast

Customer review rating 4.0/5

Michael Business - Confirmed reviews ALL

comfortable and clean. well located at the train stop. the hotel is nice but not amazing.

Dear Michael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Margaux Goumon Front Office Manager

very disappointed this time

Customer review rating 0.5/5

Jonathan Business - Confirmed reviews ALL

There was a problem with my shower door, that caused all the water from the shower to go in to the bathroom, despite reporting it was not fixed and i was not offered any compensation,

Dear Jonathan, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Margaux Goumon Front Office Manager

Convenient location - close to place of business and just behind train station so easy to commute.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Overall good experience. Nice room, love that there is focus on sustainability and "rewards" for being green and skipping some room cleaning. Opportunities to improve: When cleaning, ensure all things are checked and topped up - I had to ask for toilet paper, shower gel was empty, etc. And CHF15 for room service tray is really exorbitant!

Dear Emerentia H., We very much appreciate your comments regarding your stay at the Mercure Geneva Airport. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will share your feedback with our housekeeping manager so she can take proper actions to improve services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Margaux Goumon Front Office Manager

Very pleasant stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The only difficulty we had was understanding the parking. There is a Mercure sign on the -1 level, but guests are supposed to park on the -2. That was very unclear.

Dear Todd C., We very much appreciate your comments regarding your stay at the Mercure Geneva Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Concerning our parking, we do have some space reserved for hotel guests and public on level -2 only. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Margaux Goumon Front Office Manager

Other web-users rate our hotel

  • 537 reviews 8.3/10 Location
  • 718 reviews 7.9/10 Room
  • 722 reviews 8.2/10 Service
  • 17 reviews 7.1/10 WiFi
  • 308 reviews 9.3/10 Cleanliness
  • 307 reviews 8.4/10 Breakfast
  • 46 reviews 6.2/10 Bar
  • 27 reviews 4.2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.