Mercure Paignton Hotel 4 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 777 comentários

Garantia do
melhor preço
Mercure Paignton Hotel - Image 1
Mercure Paignton Hotel - Image 2
Mercure Paignton Hotel - Image 3
Mercure Paignton Hotel - Image 4
22 25 Esplanade Road, TQ4 6BQ PAIGNTON, Reino Unido

Descrição

Extras do hotel

  • Um hotel familiar situado no coração da Riviera Inglesa e a 5 minutos de Torquay

  • WI-FI de alta velocidade em todos os quartos e estacionamento pago disponível

  • Com cozinha de inspiração local, o bar e o terraço oferecem a melhor comida e bebida regionais

  • Um hotel que aceita animais estimação de todas as formas e tamanhos

  • 2 salas de reuniões bem equipadas com capacidade para 35 participantes e tecnologia de ponta

As nossas opções de alojamento

Localização do hotel

Mercure Paignton Hotel

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
Reino Unido

GPS:50.4375, -3.5578

Telefone

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.4/5  777 comentários

Classificação do TripAdvisor  4.0/5  200 comentários

Cocktail break

Nota Tripadvisor 5.0/5

638stephenw Romântica - Avaliação com certificação TripAdvisor

Popped in here for a bite to eat and a cocktail or two staff are really friendly and well mannered the food we had was delicious a lovely tasty burger and the cocktails are superb ( Courtney makes a great expresso martini ) love clean place and kept at a hight standard

Could easily be so much better

Nota Tripadvisor 3.0/5

Jeff N Avaliação com certificação TripAdvisor

This is an impressive relatively new, modern hotel with nice rooms, great view, and good modern facilities. Decent parking and great Wi-Fi. All the marks of the Mercure Group, which I stay at often. Housekeeping here is poor, our room needed vacuuming and had several cup stains on the windowsills. Reported to reception on the way out and on our return the carpet was still half full of crumbs, the stains remained so we cleaned them away ourselves with wipes, it isn't hard is it. Breakfast selection is not up to boarding house standards, buffet style with dry scrambled eggs only, liquid jam and dreadful coffee from the machine. The bar ran out of most beers and wines during our weekend stay, much to the frustration of staff and customers. On the good side the staff, especially in the bar and restaurant, are just great, friendly and engaged, some are young and may need a bit of training but we were so impressed by their warmth and enthusiasm. They are a great asset and a delight to be with. Had a great steak on the Sunday evening with impeccable service, even with a large party in the hotel. With a tweak here and there, this could be a wonderful hotel.

Didn't match expectations

Nota Tripadvisor 3.0/5

ChrisB0 Avaliação com certificação TripAdvisor

This was an expensive option for a special break, so with it came high expectations. First the good, our room was very nice, it was a Privilege room which was large, with a great view of the sea over the road and playground, very modern and clean and the bed was comfortable. The other areas of the hotel were also modern, stylish and clean. Now the not so good. Breakfast was very poor, the cheapest ingredients, and not much selection, probably the poorest we've had at any class of hotel. The hotel also felt very clinical and impersonal which we didn't like, although I guess some guests might like that. Parking is £15/day. Overall we were disappointed with our stay, for the money we paid it didn't live up to our expectations, if you're going to charge premium prices, you need to deliver a premium all round experience. That said, it has the potential to be much better.

Dear ChrisBO, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you enjoyed the comfort and modernity of your Privilege room, as well as the stunning sea view. It is also encouraging to know that you found our hotel’s design and cleanliness to your satisfaction. However, we are genuinely sorry to learn that certain aspects of your stay did not meet your expectations. We take all guest feedback very seriously and your comments regarding the breakfast selection and quality are particularly concerning. Please be assured that we will review this with our Food and Beverage team to ensure improvements are made promptly. We regret that you found the hotel atmosphere to be too clinical and impersonal. Our aim is to create a welcoming and comfortable environment for all our guests, and we will take your feedback into consideration as we continually strive to enhance our guest experience. Regarding the parking fee, we understand that this can be an additional burden and we will review our pricing to ensure it aligns with the overall value we aim to provide and price of parking in the local area. We appreciate your candid comments and hope you will consider staying with us again in the future. We are committed to delivering a premium experience and would welcome the opportunity to exceed your expectations on a future visit. With best wishes Jason

Lovely hotel with good potential

Nota Tripadvisor 4.0/5

Ellesse Avaliação com certificação TripAdvisor

Lovely fresh hotel. Rooms good size, clean, bed size spacious with quality bedding. Room has just about all you need. Bathroom shower water runs everywhere when using,floor not designed well to manage this. Staff hard working and never stop,could do with more staff. Breakfast wasn't the best experience, not laid out well,not enough crockery or cutlery, food not replenished quick enough for customers. Ideal location near the sea. Good local transport. Dont rely on hotel car park it's very small and expensive

Dear Ellesse Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be lovely and fresh, with spacious rooms and quality bedding. Your comments regarding the bathroom floor and shower are duly noted, and we will certainly look into ways to improve this aspect for our guests' comfort. We appreciate your kind words about our hard-working staff, although we apologise if you felt there weren't enough team members available during your stay. Rest assured, we'll review our staffing levels to ensure a seamless experience for all our guests. Your feedback about breakfast is valuable to us, and we regret to hear that it didn't meet your expectations. We'll take your comments on board to enhance the layout, replenishment speed, and availability of crockery and cutlery. We're glad you enjoyed our location near the sea and found the local transport convenient. Regarding the parking situation, we apologise for any inconvenience caused by the size and pricing of our car park. We'll explore options to improve this aspect for future guests. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future. With best wishes Jason

Si può fare meglio

Nota Tripadvisor 3.0/5

tiziana g Avaliação com certificação TripAdvisor

L'hotel è nuovo e ben arredato in stile moderno, perfetta la posizione sulla passeggiata della spiaggia, ma il servizio è tutto da rivedere!!! Disorganizzazione e personale giovane ed inesperto. Scarsa scelta nella colazione e nella cena. Da migliorare 😂

Dear 807tizianag, Thank you for taking the time to share your feedback with us regarding your recent stay at the Mercure Hotel Paignton. We appreciate your valuable insights as they help us identify areas where we can improve our services. We're glad to hear that you found our hotel's modern furnishings and prime beachfront location to your liking. However, we're sorry to learn that your experience with our service fell short of your expectations. Please accept our sincere apologies for any inconvenience caused by disorganization and the lack of experience among our staff members. Your comments regarding the breakfast and dinner choices have been duly noted, and we will certainly review our offerings to ensure a more diverse and satisfying dining experience for our guests. We value your feedback as it helps us strive for excellence in all aspects of our operations. Rest assured that we will take your comments into consideration as we work to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. With best wishes Jason

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 829 comentários 7.4/10 Localização
  • 1.250 comentários 8.2/10 Quarto
  • 1.160 comentários 7.7/10 Serviço
  • 14 comentários 8.7/10 Internet
  • 639 comentários 5.5/10 Pequeno-almoço
  • 593 comentários 5.4/10 Comida
  • 561 comentários 7.4/10 Limpeza
  • 459 comentários 9.6/10 Atmosfera

Powered by Trustyou

Os nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em Paignton

Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.