Mercure Paignton Hotel 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 776 opiniones

Mercure Paignton Hotel - Image 1
Mercure Paignton Hotel - Image 2
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Mercure Paignton Hotel - Image 4

Descripción

Extras del hotel

  • Hotel ideal para familias en la costa inglesa y a 5 minutos de Torquay

  • WIFI de alta velocidad en todas las habitaciones y aparcamiento en el hotel por un suplemento

  • Restaurante, bar y terraza de inspiración local que ofrecen la mejor gastronomía regional

  • Se admiten mascotas de cualquier tamaño en el hotel

  • 2 salas de reuniones bien equipadas con aforo para 35 asistentes y tecnología de vanguardia

Nuestros alojamientos

Localización del hotel

Mercure Paignton Hotel

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
Reino Unido

GPS:50.4375, -3.5578

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.4/5  776 opiniones

Valoración de TripAdvisor  4.0/5  198 opiniones

Didn't match expectations

Nota de Tripadvisor 3.0/5

ChrisB0 Valoración certificada de TripAdvisor

This was an expensive option for a special break, so with it came high expectations. First the good, our room was very nice, it was a Privilege room which was large, with a great view of the sea over the road and playground, very modern and clean and the bed was comfortable. The other areas of the hotel were also modern, stylish and clean. Now the not so good. Breakfast was very poor, the cheapest ingredients, and not much selection, probably the poorest we've had at any class of hotel. The hotel also felt very clinical and impersonal which we didn't like, although I guess some guests might like that. Parking is £15/day. Overall we were disappointed with our stay, for the money we paid it didn't live up to our expectations, if you're going to charge premium prices, you need to deliver a premium all round experience. That said, it has the potential to be much better.

Dear ChrisBO, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you enjoyed the comfort and modernity of your Privilege room, as well as the stunning sea view. It is also encouraging to know that you found our hotel’s design and cleanliness to your satisfaction. However, we are genuinely sorry to learn that certain aspects of your stay did not meet your expectations. We take all guest feedback very seriously and your comments regarding the breakfast selection and quality are particularly concerning. Please be assured that we will review this with our Food and Beverage team to ensure improvements are made promptly. We regret that you found the hotel atmosphere to be too clinical and impersonal. Our aim is to create a welcoming and comfortable environment for all our guests, and we will take your feedback into consideration as we continually strive to enhance our guest experience. Regarding the parking fee, we understand that this can be an additional burden and we will review our pricing to ensure it aligns with the overall value we aim to provide and price of parking in the local area. We appreciate your candid comments and hope you will consider staying with us again in the future. We are committed to delivering a premium experience and would welcome the opportunity to exceed your expectations on a future visit. With best wishes Jason

Lovely hotel with good potential

Nota de Tripadvisor 4.0/5

Ellesse Valoración certificada de TripAdvisor

Lovely fresh hotel. Rooms good size, clean, bed size spacious with quality bedding. Room has just about all you need. Bathroom shower water runs everywhere when using,floor not designed well to manage this. Staff hard working and never stop,could do with more staff. Breakfast wasn't the best experience, not laid out well,not enough crockery or cutlery, food not replenished quick enough for customers. Ideal location near the sea. Good local transport. Dont rely on hotel car park it's very small and expensive

Dear Ellesse Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be lovely and fresh, with spacious rooms and quality bedding. Your comments regarding the bathroom floor and shower are duly noted, and we will certainly look into ways to improve this aspect for our guests' comfort. We appreciate your kind words about our hard-working staff, although we apologise if you felt there weren't enough team members available during your stay. Rest assured, we'll review our staffing levels to ensure a seamless experience for all our guests. Your feedback about breakfast is valuable to us, and we regret to hear that it didn't meet your expectations. We'll take your comments on board to enhance the layout, replenishment speed, and availability of crockery and cutlery. We're glad you enjoyed our location near the sea and found the local transport convenient. Regarding the parking situation, we apologise for any inconvenience caused by the size and pricing of our car park. We'll explore options to improve this aspect for future guests. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future. With best wishes Jason

Nice hotel

Nota de Tripadvisor 4.0/5

MelsSta En familia - Valoración certificada de TripAdvisor

We stayed at the Mercure Paignton for a couple of days over the bank holiday visiting family. This is a really nice hotel, great location and the rooms are spacious, clean and new. The hotel also allows pets which is great for us, this was at a charge of £15 a night. The only downside is the parking. The hotel car park is very small with tight spaces. We could not get a space the 2 days we stayed here. If we could get a space it would be £15 a day. They do have a couple of EV charging points in the car park but these were taken up by none EV’s. There is charging points at the pub next door though so this isn’t a big problem. The spaces on the road are also very limited with parking restrictions. The multi story at the end of the road has also been knocked down, I would take this into consideration when booking next time but on a whole the hotel is a very nice place to stay.

Dear MelsSta, Thank you for choosing to stay with us at Mercure Paignton during your recent visit to the area. We truly appreciate you taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be nice, with a great location and spacious, clean rooms. Providing a comfortable and welcoming environment for our guests is our top priority, and we are glad that you enjoyed your stay with us. We understand your concerns regarding the parking situation, and we apologise for any inconvenience this may have caused. We are continually looking for ways to improve our parking facilities and appreciate your feedback on this matter. We will certainly take your comments into consideration as we strive to enhance the overall guest experience. Thank you for mentioning our pet-friendly policy, as we know how important it is for many of our guests to travel with their furry companions. We are pleased that this was a positive aspect of your stay. Once again, thank you for your valuable feedback, and we hope to have the opportunity to welcome you back to Mercure Paignton in the future. With best wishes Jason

Perfect Stay

Nota de Tripadvisor 5.0/5

donfambhx En pareja - Valoración certificada de TripAdvisor

Would highly recommend staying here. Staff were lovely and the room was so comfortable with everything you need and in a perfect location close to everything going on. Immaculately clean everywhere - the sea view rooms are great - All lovely and new and would stay again without a doubt

Dear donfambhx, Thank you for choosing to stay with us and for taking the time to share your wonderful feedback. We are delighted to hear that you had such a positive experience during your stay. It brings us great joy to know that you found our staff to be lovely and that you enjoyed the comfort and convenience of your room. Providing a clean and comfortable environment for our guests is our top priority, and we are pleased that you found everything to your satisfaction. We are also glad to hear that you appreciated the perfect location of our hotel, close to everything that Paignton has to offer. The sea view rooms are indeed a highlight, and we are thrilled that you enjoyed the beautiful views. Thank you for your kind recommendation, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can do to make your next visit even more memorable, please do not hesitate to let us know. With best wishes Jason

Si può fare meglio

Nota de Tripadvisor 3.0/5

tiziana g Valoración certificada de TripAdvisor

L'hotel è nuovo e ben arredato in stile moderno, perfetta la posizione sulla passeggiata della spiaggia, ma il servizio è tutto da rivedere!!! Disorganizzazione e personale giovane ed inesperto. Scarsa scelta nella colazione e nella cena. Da migliorare 😂

Dear 807tizianag, Thank you for taking the time to share your feedback with us regarding your recent stay at the Mercure Hotel Paignton. We appreciate your valuable insights as they help us identify areas where we can improve our services. We're glad to hear that you found our hotel's modern furnishings and prime beachfront location to your liking. However, we're sorry to learn that your experience with our service fell short of your expectations. Please accept our sincere apologies for any inconvenience caused by disorganization and the lack of experience among our staff members. Your comments regarding the breakfast and dinner choices have been duly noted, and we will certainly review our offerings to ensure a more diverse and satisfying dining experience for our guests. We value your feedback as it helps us strive for excellence in all aspects of our operations. Rest assured that we will take your comments into consideration as we work to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. With best wishes Jason

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 829 opiniones 7.4/10 Ubicación
  • 1.250 opiniones 8.2/10 Habitación
  • 1.160 opiniones 7.7/10 Servicio
  • 14 opiniones 8.7/10 Internet
  • 639 opiniones 5.5/10 Desayuno
  • 593 opiniones 5.4/10 Comida
  • 561 opiniones 7.4/10 Limpieza
  • 459 opiniones 9.6/10 Ambiente

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