Mercure Melbourne Doncaster

Customer review rating (ALL Rating) 4.5/5 1,185 reviews

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Mercure Melbourne Doncaster - Image 1
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Mercure Melbourne Doncaster - Image 4
6 Tower Street, 3108 DONCASTER, Australia

Description

Hotel extras

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Book Mercure Meeting & Conference rooms with high-speed WIFI for all guests.

Our accommodation(s)

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Hotel location

Mercure Melbourne Doncaster

6 Tower Street
3108 DONCASTER
Australia

GPS:-37.786625, 145.12823

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Restaurant

Embark on a culinary journey of Modern Aussie flavors at our hotel, where you can savor the finest morning coffee, indulge in our Signature beef burger and mouth-watering chicken piccata, enjoy rooftop terrace views during happy hours

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,185 reviews

TripAdvisor Rating  4.5/5  34 reviews

Well located, Good stay, and good rooms

Customer review rating 4.5/5

Anoop Business - Confirmed reviews ALL

Experience was good. However, I have to raise one incident to the attention of the hotel management. I have ordered one meal in the last night of my stay from the overnight menu. The restaurant has served a different meal to the room and when I have informed they informed that the meal I have ordered is not available. I accepted the meal served and asked to adjust the price with the meal served in the room. I verified the invoice now and observed that they have charged me with the same price of the meal which I have ordered not the price of meal which I received. This costed a 3$ extra only. But, satisfying the customer when such mistakes happened will make customer more comfortable. Thanks Anoop

Clean and comfy

Customer review rating 4.0/5

Hy Business - Confirmed reviews ALL

The hotel is located just beside a shopping center which has access to foods and groceries. The room is clean and comfortable. Overall is a nice experience. Just one thing, the water pressure for the shower tap is not that strong, could be better. Nice stay.

Nice place to stay

Customer review rating 5.0/5

Leon Solo - Confirmed reviews ALL

Staff & accommodation excellent.

Dear Leon C., We very much appreciate your comments regarding your stay at the Mercure Melbourne Doncaster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Emmi Mae Luke Executive Assistant Manager

Location great, modern hotel, pristine clean

Customer review rating 5.0/5

Glenn V. Business - Confirmed reviews ALL

I stay frequently and never disappointed .

Dear Glenn V., We very much appreciate your comments regarding your stay at the Mercure Melbourne Doncaster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Emmi Mae Luke Executive Assistant Manager

review of short stay

Customer review rating 3.5/5

Vincent Couples - Confirmed reviews ALL

no bottle water and/or kettle available inside the room - the first time I came across this type of room service

Dear Vincent L., We very much appreciate your comments regarding your stay at the Mercure Melbourne Doncaster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please note that we have a kettle and Tea & Coffee inside the drawer & side cupboard of the island bench in the guest rooms. We have water available to guests, which can be collected from our restaurant 24/7 or delivered on request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm regards, Emmi Mae Luke Executive Assistant Manager

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Other web-users rate our hotel

  • 405 reviews 9.2/10 Location
  • 735 reviews 8.5/10 Room
  • 761 reviews 8.4/10 Service
  • 15 reviews 7.4/10 WiFi
  • 316 reviews 6.8/10 Food
  • 278 reviews 8.7/10 Cleanliness
  • 236 reviews 9.4/10 Vibe
  • 236 reviews 8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.