Mercure Hotel Groningen Martiniplaza 4 stars

Customer review rating (ALL Rating) 4.2/5 1,719 reviews

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Mercure Hotel Groningen Martiniplaza - Image 1
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Mercure Hotel Groningen Martiniplaza - Image 3
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Expositielaan 7, 9727 KA GRONINGEN, Netherlands

Description

Hotel extras

  • Excellent 24 hours service

  • Great location for access to everything in and around Groningen

  • Beautiful modern rooms with free high speed WIFI

  • A la carte restaurant & hotel bar

  • Located next to the Martiniplaza Event&Conference Center and close to the beautiful Stadspark

Our accommodation(s)

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Hotel location

Mercure Hotel Groningen Martiniplaza

Expositielaan 7
9727 KA GRONINGEN
Netherlands

GPS:53.201909, 6.555828

Telephone
Fax +31 50 527 1828

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RESTAURANT

In the evening you can dine extensively in our atmospheric restaurant or enjoy a drink in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,719 reviews

TripAdvisor Rating  4.0/5  719 reviews

good stay

Customer review rating 4.5/5

Edwin Business - Confirmed reviews ALL

one big bed would have been nice instead of 2 single beds

Dear Edwin, Thank you for taking the time to review your stay. It is delightful to learn that you appreciate the recognition provided for our ALL loyalty program members; we strive to make each of our guests feel acknowledged and valued. We regret to hear that the bed configuration did not meet your expectations. While our current room design includes single beds in some rooms, we take your preference for a larger bed into consideration and will aim to ensure a more comfortable arrangement for your future stays, subject to availability. Your kind words on your overall experience at Mercure Groningen Martiniplaza are much appreciated, and we are thrilled that you had a good stay with us. We continually aspire to provide high-quality service to our guests. We are looking forward to welcoming you again. All the best! Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Exceptional stay

Customer review rating 5.0/5

Nikos Couples - Confirmed reviews ALL

More than I expected

Dear Nikos, Thank you for such a great review. It is heartening to hear that your stay with us at Mercure Groningen Martiniplaza was exceptional and exceeded your expectations. Our team is committed to providing a clean and welcoming environment, and we are thrilled that you have rated our efforts so highly. We are also proud of our sustainable development initiatives and delighted that they resonated with you during your stay. While you are not currently a member of the ALL – Accor Live Limitless loyalty programme, we hope that the positive experiences shared might inspire you to consider joining in the future. Once again, thank you for recommending us so highly and for your kind words. Your satisfaction is a wonderful testament to our team's dedication to guest experience. We look forward to a return visit from you in the future. Best wishes, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Lovely stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Nice relaxing stay after busy working days

Dear Guest, Thank you for this great review. We are delighted to hear of your satisfaction with our loyalty programme and honoured by your high recommendation score. Your appreciation for the cleanliness of our hotel and our commitment to sustainable development fills us with pride. It pleases us immensely that you found your stay to be a lovely and relaxing respite after busy workdays. Our team at Mercure Groningen Martiniplaza strives to provide a serene environment where our guests can unwind and recharge. Thank you once again for your kind words and for being a valued member of our loyalty programme. We look forward to welcoming you back for another pleasant stay in the near future. We look forward to welcoming you back soon. Kind regards, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Poor check out

Customer review rating 2.0/5

Michael P. Business - Confirmed reviews ALL

Very rude and unwelcoming check out staff 05:50 in the morning 24 April 2024, one man behind the desk. It felt like i am disturbed him in the morning and i should feel sorry for him, he was tired. Next time i select a Happier hotel. The lady at the check in was excellent, no complains there.

Dear Michael, Thank you for taking the time to review your stay. We are very sorry to hear that you felt our service fell below the standards expected of us. Please accept our sincere apologies, we can assure you that your comments will be shared with our team for review. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

It was fine

Customer review rating 3.5/5

Jan Business - Confirmed reviews ALL

The room was good and clean. shower ceiling had some water damage. Breakfast was ok, not very good.

Dear Jan, Thank you for taking the time to review your stay. It is pleasing to hear that you found your room to be good and clean, a testament to our commitment to providing comfortable accommodations. We regret to hear about your concerns regarding the water damage on the shower ceiling and the breakfast experience. Please rest assured that we strive to maintain high standards of service and care. Additionally, we acknowledge the longer than expected waiting time upon arrival and we continuously seek to streamline our processes to prevent such occurrences. Your feedback is invaluable to us as it propels us to enhance our services. We hope that we will have the chance to exceed your expectations on your next visit. We are looking forward to welcoming you again. All the best! Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

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Other web-users rate our hotel

  • 547 reviews 5.9/10 Location
  • 1,271 reviews 6.6/10 Room
  • 922 reviews 8.5/10 Service
  • 24 reviews 6.9/10 WiFi
  • 685 reviews 7.9/10 Breakfast
  • 617 reviews 4.7/10 Comfort
  • 512 reviews 6.5/10 Cleanliness
  • 193 reviews 3.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.