Mercure Paris Montmartre Sacré-Coeur Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 2,015 reviews

Best price
guarantee
Mercure Paris Montmartre Sacré-Coeur Hotel - Image 1
Mercure Paris Montmartre Sacré-Coeur Hotel - Image 2
Mercure Paris Montmartre Sacré-Coeur Hotel - Image 3
Mercure Paris Montmartre Sacré-Coeur Hotel - Image 4
3 rue Caulaincourt, 75018 PARIS, France

Description

Hotel extras

  • Outdoor public car park & simplified catering

  • Stunning view of the monuments & rooftops of Paris from our Privilege Rooms

  • Close to Sacré-Coeur with easy access: 2 metro lines within 220 yards

  • Wojo co-working space and fitness center open 24/7.

  • Terrace, pétanque and garden with breathtaking views of Paris' rooftops

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Paris Montmartre Sacré-Coeur Hotel

3 rue Caulaincourt
75018 PARIS
France

GPS:48.885048, 2.329923

Telephone
Fax +33 1 44 69 70 71

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE SPEAKART BAR

Discover Speak Art bar in Paris and relax in this outdoor location in the heart of Montmartre. Enjoy cocktails and brunch on its tree-lined terrace. Simplified a la carte offer available.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,015 reviews

TripAdvisor Rating  4.0/5  3,351 reviews

Would never come back

TripAdvisor rating 1.0/5

Amanda B TripAdvisor review

Bed was a brick board, we are headed home with stiff necks and backs. We asked for additional pillows and were told no. We also expressed concern about AC in room. It was miserably hot during a warm spell (highs during the 80s) and we were told that the AC was centralized and nothing could be done and that’s “just how it is in May.” We had to go to the home improvement store down the street and buy a desk fan. We were treated like “stupid Americans.” I know the French don’t care for us but they were incredibly dismissive. Hôtel was in a good location, but that’s about it.

Dear, We are very sorry to hear about your disappointing experience during your stay. Regarding the air conditioning issue, we understand how uncomfortable it can be to stay in a hot room, especially in hot weather. We regret that our response to your concerns regarding air conditioning was not satisfactory and we apologize for any frustration or inconvenience you experienced as a result. But you should know that we respect government standards which impose temperatures not to be exceeded. Our team strives to provide excellent service to all our customers, regardless of their nationality, and we are truly sorry if you felt treated in a disrespectful or dismissive manner. If you ever decide to give us an opportunity to catch up, we invite you to send us an email so that we can ensure that you have a better experience. Best regards, Abdoulaye Quality Manager.

Fabulous hotel...fabulous staff..I loved it.

TripAdvisor rating 5.0/5

jacquelinegW8657ZG TripAdvisor review

Stayed here last week for my birthday and they very kindly upgraded our room to top floor with wonderful views over paris. The room was gorgeous and had everything we needed for our 3 night stay..they even left a card and chocs for my birthday. I cannot praise the staff highly enough...super friendly and very helpful. The room was cleaned and had fresh towels every day. I didn't bring an iron but they have a wee room you can use that has iron and iron board in. The terrace is beautiful to sit and relax in. It is in an excellent location..we easily did all our sightseeing from there..no 30 bus which runs frequently from just outside the hotel takes you to champ de elysees..arc de triomphe and the eiffel tower I'm less than 30 mins. You can easily walk also but we chose the bus for quickness. We did sooo much walking i just loved meandering down all the streets stopping forcoffees in the beautiful cafes..the moulin rogue is a 5 min walk. The weather was fabulous. I can't recommend this hotel highly enough and will be telling everyone I know if they ever visit Paris.. this hotel is a must. Big thank you to all the staff especially the manager who was just so lovely..I will be back for sure. Oh and there is a fabulous and very reasonable restaurant called lunas across the road..loved it in there also...Best 4 days away ever 😀

Dear, Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such an enjoyable stay and that we could contribute to making your birthday memorable. It's fantastic to know that you appreciated the room upgrade and the special touches for your birthday, including the card and chocolates. Our team takes great pride in providing excellent service, and we're delighted that they exceeded your expectations with their friendliness and helpfulness. We're also glad that you found the location convenient for exploring Paris and that you were able to enjoy the nearby attractions and cafes. It sounds like you had a fantastic time exploring the city! Thank you for your kind words about our manager and the rest of the staff. We will be sure to pass on your compliments to them. We look forward to welcoming you back for another memorable stay in the future. Until then, take care and safe travels! Best regards, Abdoulaye Quality Manager.

Well located

Customer review rating 4.0/5

Sieske Families - Confirmed reviews ALL

Check in was easy and personnel was friendly.

Three star Hotel

TripAdvisor rating 2.0/5

melissamM763PQ TripAdvisor review

The hotel class should be rated 3 stars. This hotel is not a 4 star hotel. While the area has a lot of restaurants and shopping and close to landmarks like Moulin Rouge. Please be aware there’s homeless in tents outside as well. The staff at the hotel are nice at check in. However if you need something you will never receive it. The room is very dark because the windows are not large plus the color choices doesn’t brighten the room. The toilet is too far from the shower. The shower leaves a lot of water on the floor. Not sure how the half glass is supposed to prevent that. The carpet is dated. As far as breakfast the choices were limited. The eggs did not look appetizing.

Dear, Thank you for sharing your comments regarding your recent stay at our hotel. We are sorry that your experience did not meet your expectations. Regarding the classification of our hotel, we would like to point out that we are classified as a 4-star establishment in accordance with the official hotel classification criteria. However, we understand that customer expectations may vary and we take your feedback into account to improve our services. We are also sorry to hear that you experienced issues with the room, including darkness, bathroom layout and cleanliness. Your comfort and satisfaction are our priority, and we would have appreciated the opportunity to rectify these issues during your stay if we had been informed. Regarding breakfast, we are disappointed that you were not satisfied with the choices offered. We note your comments regarding egg quality and apologize for any disappointment caused. We value your feedback because it helps us identify areas where we can improve. Your comments have been forwarded to our management team for review so that appropriate corrective action can be taken. We hope that despite these inconveniences, you will consider staying with us again in the future, where we will do our best to provide you with a more pleasant experience. Best regards, Abdoulaye Quality Manager.

Good location. Comfortable hotel

Customer review rating 4.5/5

Gjm Couples - Confirmed reviews ALL

Decent sized room and pretty quiet. Wide choice at breakfast but totally chaotic.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,253 reviews 9.6/10 Location
  • 1,689 reviews 7.4/10 Room
  • 1,852 reviews 8.5/10 Service
  • 17 reviews 6.9/10 WiFi
  • 860 reviews 8.3/10 Breakfast
  • 622 reviews 7.4/10 Cleanliness
  • 120 reviews 8.5/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Paris

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.