Mercure Guarulhos Aeroporto 4 stars

Customer review rating (ALL Rating) 4.3/5 1,777 reviews

Mercure Guarulhos Aeroporto - Image 1
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Description

Hotel extras

  • Mercure is a hotel in Sao Paulo with swimming pool, sauna and spa

  • Use the Airport transfer service in comfort and without rush (check price).

  • 6-minute drive to Avenida Paulo Faccini

  • Only 13 minutes to São Paulo / Guarulhos International Airport.

Our accommodation(s)

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Room 1

Hotel location

Mercure Guarulhos Aeroporto

Rua Barao de Maua 450, Centro, GUARULHOS - SP
07012040 GUARULHOS
Brazil

GPS:-23.47319, -46.53212

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE BONJARDIM

Right in the center of Guarulhos, a Mercure Hotel with a variety of à la carte dishes and the BONJARDIM Restaurant serving the best of international cuisine. Open daily for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,777 reviews

TripAdvisor Rating  3.9/5  1,115 reviews

Certificate of excellence 2024

good stay

Customer review rating 3.5/5

Lehlakeng M. Business - Confirmed reviews ALL

Dear Mr. M., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Analu Milanese Coordenadora de Qualidade Mercure Guarulhos Aeroporto

good

Customer review rating 4.0/5

... Solo - Confirmed reviews ALL

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Analu Milanese Coordenadora de Qualidade Mercure Guarulhos Aeroporto

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Prezado Sr. Evandro, Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Giselle Soeiro Gerente Geral Mercure Guarulhos Aeroporto

Old wore out hotel

Customer review rating 1.0/5

Carlos G. Business - Confirmed reviews ALL

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Mercure Guarulhos Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Analu Milanese Coordenadora de Qualidade Mercure Guarulhos Aeroporto

Customer review rating 3.5/5

Oliver Business - Confirmed reviews ALL

Dear Mr. Oliver, Thank you for taking the time to tell us about your experience at the Mercure Guarulhos Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We asked maintenance to check the noise, we apologize for the inconvenience. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Analu Milanese Coordenadora de Qualidade Mercure Guarulhos Aeroporto

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Other web-users rate our hotel

  • 390 reviews 8.9/10 Location
  • 770 reviews 6.9/10 Room
  • 747 reviews 8.4/10 Service
  • 19 reviews 8/10 WiFi
  • 353 reviews 7.5/10 Breakfast
  • 278 reviews 6.9/10 Cleanliness
  • 238 reviews 4.7/10 Value
  • 204 reviews 4.2/10 Food

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