Mercure Penang Beach 4 stars

Name: Mercure Penang Beach - ALL
Address: 505 Jalan Tanjung Bungah, TANJUNG BUNGAH, PENANG, 11200, MY
Telephone: +6043718888
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 843 reviews

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505 Jalan Tanjung Bungah, TANJUNG BUNGAH, 11200 PENANG, Malaysia

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Mercure Penang Beach

Hotel for travellers looking for local and authentic experiences

Mercure Penang Beach features a white sandy beach right on your doorstep, complete with stunning views of the Andaman Sea. Facilities include an outdoor pool, All Day Dining restaurant, bar, 24 hour gym and free high speed WiFi throughout the resort.

Conveniently located in Penang, Mercure Penang Beach is a great base from which to explore this vibrant city. The city's main attractions includes Batu Ferringhi and George Town are only 15 mins away.

"At Mercure Penang Beach, we take pride in delivering the sought after combination of a tranquil seaside retreat and a rich cultural journey." We eagerly anticipate your arrival and are committed to providing you with a warm, memorable experience."

Zosimo Jimeno, Hotel Manager

Hotel extras

The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.
The hotel provides direct access to the beach.
Perfect for team building activities, leisure events and open concept weddings.
For alternative dining options, room service is available on site

Our accommodation(s)

Room

Superior Room, King Bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: Hills view or City View
Accessible room

From NaN € NaN MYR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room, Twin Beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Twin bed(s)
Views: Hills view or City View

From NaN € NaN MYR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Ocean View, King Bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view

From NaN € NaN MYR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Ocean View, Twin Beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Twin bed(s)
Views: Ocean/Sea view

From NaN € NaN MYR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Superior Suite with 1 King-size Bed, Ocean view.

4 pers. max
56 m² / 602 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view

From NaN € NaN MYR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room, King Bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: Hills view or City View
Accessible room

From NaN € NaN MYR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

+60 4-371 8888

+60 4-371 8802

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 532 m² / 5726.395 sq ft
Maximum seats capacity: 500
Maximum capacity for banquets: 350

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 843 reviews

TripAdvisor Rating 4.0/5 1,684 reviews

No hot water

Travis C. Families - 3/11/2025 Confirmed reviews ALL

Lovely location

Eileen E. Couples - 3/10/2025 Confirmed reviews ALL

Nice beach access

Teemu Families - 3/8/2025 Confirmed reviews ALL

Hotel needs serious renovations, and get front desk staff better trained.

Jon Business - 3/8/2025 Confirmed reviews ALL

I've stayed at this hotel a number of times over the past few years on my business trips to Penang. But every time the service and facilities seem to downgrade. During my recent stay (March 2025), the front desk guys were a bit rude. I am silver member with Accor, by the way. A couple of things to note: - I was not offered the complimentary water can, applicable to Accor silver members; -Upon check in, the young gentleman processing my paper work seemed impatient and not friendly at all; -Wi-fi connection in my room was poor. I phoned reception for a resolution - but they never acted on it. -Upon check out, I asked the young lady behind the desk for a pen. She said she couldn't provide one! If this hotel cannot provide a single pen to a loyal costumer...then something is really wrong. -There are many bits and pieces in the room that needs to be repaired. Some wear and tear on the bathroom area, doors, aircon vent doors dirty. -I asked for extra coffee and tea sachets to my room: never delivered! -A strong cigarette smell on the reception area though someone was smoking nearby. Hotel staff needs to be more proactive and chase whoever may be smoking in the open areas, as this should be prohibited. A terrible stay this time. I will take my business somewhere else next time. What I paid for the stay was not worth the service I received this time around. I wonder why Accor hasn't yet removed your affiliation. Your facilities and service are no longer conform with what Accor expects, in my view. In sum, here is my suggestion: renovate your facilities; and get your front desk staff better trained.

Mercure, but some sticky issues

Mr. D. Couples - 3/7/2025 Confirmed reviews ALL

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Web-users rating

Other web-users rate our hotel

1,508 reviews 7.7/10 Location
2,530 reviews 7.4/10 Room
1,574 reviews 6.3/10 Service
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Our other establishments nearby

Angsana Teluk Bahang, Penang

At 9.067 km

See the hotel

All our hotels in Penang

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.