Mercure Hotel Raphael Wien 4 stars

Customer review rating (ALL Rating) 4.3/5 807 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Walk to station with local/long-distance trains/direct airport connection.

  • Shopping like a local! The Mariahilfer shopping street is just around the corner.

  • Exclusive boardroom for your meeting with terrace access.

  • Our studios with terrace is the best place to enjoy the view over Vienna.

  • Modern boutique hotel with excellent breakfast.

Our accommodation(s)

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Hotel location

Mercure Hotel Raphael Wien

Wallgasse 23
1060 VIENNA
Austria

GPS:48.191929, 16.339215

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  807 reviews

TripAdvisor Rating  4.0/5  611 reviews

Good

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

We have to change the bed linen every day without asking them and in addition the drinking glasses we used also need to be changed The hotel is a bit remote but a reasonable 15 minutes to the city center

Good location, Nice Room

TripAdvisor rating 4.0/5

Stewart_McC22 TripAdvisor review

Went to Vienna for the Christmas markets and stayed 4 nights in the Mercure Hotel Raphael. Arrived before check-in and room wasn't ready but could use the left luggage facilities. Hotel in a quiet area - had a room overlooking Raimund Theatre. Standard Double Room with Bed and Breakfast. Room was clean and bright and relatively big. Breakfast room was small ( but nicely decorated for Christmas) and lucky to get a table every morning. Good selection of food. Breakfast staff could do with training - gave the impression they didn't want to be there. Some reception staff were friendly and helpful - others not so much. Hotel has no bar or restaurant. Hotel in a good, quiet location. 5 mins walk from Westbahnhof trainmetro station and 5 mins walk from the bottom of Mariahilferstraße - the main shopping street in Vienna. Works out better to stay in this area and use public transport than stay in more expensive central Vienna.

Disappointing.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I was disappointed with the Breakfast choice's compare with a Mercure down the road. Felt more like an IBIS than a Mercure standard. Scrambled egg was cold. Bar was also closed but wasn't told before I arrived it would be closed, not sure why it was closed as that is where we had Breakfast. On a good note Room was good but window not able to be lock shut. Staff were very helpful,

Good Stay

Customer review rating 3.5/5

Rolf W. Business - Confirmed reviews ALL

I come here every year and it is always as per expectation. I have though 2 comments. The quality of the breakfast this time in my opinion was less compared to previous years. The fact that the parking price has increased I don't think it is fair considering how narrow way is to get to the parking.

Nice hotel with kindly staff

Customer review rating 4.5/5

Marcel Business - Confirmed reviews ALL

Hotel is next to Maria Hilfer strasse close to metrostation with perfect localisation. Thans for upgrade to best room and free minibar. Strongly apriciated it. Only terase missing privace due to fact sharing with other room. Still missing nights and points for that stay.

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Other web-users rate our hotel

  • 920 reviews 9.2/10 Location
  • 1,123 reviews 6.7/10 Room
  • 837 reviews 8.4/10 Service
  • 31 reviews 8.1/10 WiFi
  • 700 reviews 7/10 Breakfast
  • 518 reviews 5.1/10 Cleanliness
  • 212 reviews 4/10 Amenities
  • 206 reviews 4/10 Food

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