Mercure Brisbane King George Square 4 stars

Customer review rating (ALL Rating) 3.9/5 4,070 reviews

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Mercure Brisbane King George Square - Image 1
Mercure Brisbane King George Square - Image 2
Mercure Brisbane King George Square - Image 3
Mercure Brisbane King George Square - Image 4
Corner of Ann and Roma Streets, 4000 BRISBANE, Australia

Description

Hotel extras

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

Our accommodation(s)

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Room 1

Hotel location

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

Telephone
Fax +61 7 3229 9618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  4,070 reviews

TripAdvisor Rating  3.8/5  1,429 reviews

Great Location and Good Service

Customer review rating 4.5/5

Gp Friends - Confirmed reviews ALL

Excellent stay again

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Comfy Bed but room had lots of issues

Customer review rating 3.0/5

Tanya B. Business - Confirmed reviews ALL

Dear Tanya, Thank you for taking the time to share your experience. I am truly sorry to hear that your stay did not meet expectations and that you encountered a number of issues throughout. These are all important aspects of a comfortable and safe stay, and it’s disappointing to hear they were not addressed promptly. I also regret the billing error at check-out and that you were not offered the chance to review your charges before payment was processed. That should never happen, and we will be reviewing this with our front office team to ensure better communication and accuracy. We sincerely apologize for the inconvenience and frustration this caused. Your feedback has been shared with our management team for immediate review, and we do hope to have the opportunity to provide you with a much-improved experience in the future. Sincerely, Cecile Pellegrino - Guest Relation Manager

Average

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Lindsay, Thank you for your feedback, and for choosing to stay with us as a valued Accor Platinum member. I am truly sorry to hear that your check-in experience was disorganized and that your status was not properly acknowledged. This is far from the recognition and service you should receive, and I understand how frustrating that must have been. We also regret the confusion around breakfast inclusion, it is a common point of uncertainty, and we will ensure our team is clearer with this information going forward. While we are glad to hear the room itself was satisfactory, I am sorry that the condition of the floor and overall feel of the building detracted from your comfort. We are currently reviewing aspects of our property to improve the guest experience, and your comments are helpful in guiding that process. We truly appreciate your loyalty and hope to provide a far smoother and more enjoyable stay next time. Sincerely, Cecile Pellegrino - Guest Relation Manager

Great location. Great digs.

Customer review rating 5.0/5

Ken S. Families - Confirmed reviews ALL

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Other web-users rate our hotel

  • 1,580 reviews 9.1/10 Location
  • 2,506 reviews 4.9/10 Room
  • 1,991 reviews 7.7/10 Service
  • 46 reviews 6/10 WiFi
  • 996 reviews 4.3/10 Cleanliness
  • 971 reviews 4.6/10 Comfort
  • 606 reviews 3.9/10 Amenities
  • 559 reviews 3.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.