Mercure Nottingham City Centre George Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 959 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

Our accommodation(s)

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Hotel location

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

GPS:52.953693, -1.144617

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

1822

Stylish restaurant, serving beautifully prepared food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  959 reviews

TripAdvisor Rating  4.0/5  1,929 reviews

Certificate of excellence 2023

Great location

TripAdvisor rating 3.0/5

candyNorthampton Friends getaway - TripAdvisor review

We arrived early and paid just a bit extra to get in to are room 212 which was king size bed The room was lovely and quirky too It had very high cleaning standards and had everything we needed We stayed for breakfast but I wouldn’t say it was worth the money sorry to say the coffee was rank And wasn’t aware that the lift wasn’t working But thank you to the young lad that assisted us with are cases

Dear guest, Thank you for your review. I am so pleased to hear you had an enjoyable and comfortable stay with us. Thank you also for your kind words about our housekeeping standards. I do however wish to apologies for any issue experienced with the lift and sorry our coffee was not to your personal liking. We thank you for having chosen to stay with us on this occasion. Kindest regards Chris Butler General Manager

Meh!!

Customer review rating 0.5/5

Luke Couples - Confirmed reviews ALL

We wasn’t told there was work being done to the hotel as there was scaffolding outside our window, on the last night we was there they was making a racket all threw out the morning and early afternoon. The room was very dark even with the lights on and the hall ways stank of cigarette smoke which wasn’t the best when you walk out of your room. We paid over £350 and it definitely wasn’t worth that price from what you get. We was definitely disappointed with our stay and we won’t be back there any time soon. The location was good however the hotel did disappoint us a lot.

Dear Luke C., Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joana Lopes Operations Manager

Verry good

Customer review rating 5.0/5

Mauricio Business - Confirmed reviews ALL

They were very friendly and helpful

Dear Mauricio C., We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joana Lopes Operations Manager

Poor Nights Sleep

Customer review rating 2.0/5

Liam Business - Confirmed reviews ALL

Constant whirring through the night, noise from either the air con unit or pipes and a flashing green light every 2-3 minutes from the smoke alarm. Only had about an hours sleep all night.

Dear Liam F., Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will send the maintenance team to check the pipes int he room to ensure everything is working properly. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joana Lopes Operations Manager

Brilliant location and excellent service from the helpful staff.

Customer review rating 5.0/5

Tim Families - Confirmed reviews ALL

We really enjoyed our stay in Nottingham which was enhanced by the Great Hotel location and service

Dear Timothy C., We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joana Lopes Operations Manager

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Other web-users rate our hotel

  • 1,167 reviews 9.1/10 Location
  • 1,741 reviews 4.8/10 Room
  • 1,190 reviews 8.8/10 Service
  • 14 reviews 4.8/10 WiFi
  • 1,033 reviews 3.7/10 Comfort
  • 579 reviews 3.5/10 Cleanliness
  • 455 reviews 4.1/10 Amenities
  • 445 reviews 8.6/10 Breakfast

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