Mercure Jakarta Simatupang 4 stars

Customer review rating (ALL Rating) 4.3/5 819 reviews

Mercure Jakarta Simatupang - Image 1
Mercure Jakarta Simatupang - Image 2
Mercure Jakarta Simatupang - Image 3
Mercure Jakarta Simatupang - Image 4

Description

Hotel extras

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo,Situ Babakan and Taman Mini Indonesia Indah

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  819 reviews

TripAdvisor Rating  4.3/5  874 reviews

Stay experience

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Dear Mrs. Ika Y., Warmest greetings from Mercure Jakarta Simatupang.. Thank you kindly for sharing your delightful feedback about your recent stay at the Mercure Jakarta Simatupang. It brings us great joy to know that your experience was both enjoyable and remarkable, with affordable pricing and attentive service provided by our dedicated team. Your thoughtful recommendation truly warms our hearts, and we are incredibly pleased to hear that you are considering returning for another visit. Be assured that we will continue to uphold the high standards that made your stay so enjoyable. We eagerly anticipate the privilege of welcoming you back and providing another exceptional stay in the near future. Should there be anything we can arrange or assist you with prior to your next visit, please don’t hesitate to get in touch with us. Best regards, Hieronimus Supadma Front Office Manager

Well located, Nice view from room

Customer review rating 4.0/5

Fauzi Business - Confirmed reviews ALL

Yang terhormat Bapak Fauzi, Salam hangat dari Mercure Jakarta Simatupang.. Terima kasih telah berbagi pengalaman positif Anda di hotel kami.. Kami telah membaca ulasan yang anda tulis pada halaman Trustyou platform di hotel kami. Kami senang bahwa Anda merasa nyaman selama menginap dan bekerja di hotel kami yang berlokasi strategis dekat dengan POINS Square dan CITOS dan Stasiun MRT Lebak Bulus sehingga membantu mobilitas tamu selama menginap. Kenyamanan tamu selalu menjadi prioritas utama kami, dan kami bangga bahwa fasilitas dan layanan kami dapat sesuai kebutuhan Anda. Kami menunggu kedatangan anda momen selanjutnya dengan pelayanan yang lebih baik. Salam hormat, Hieronimus Supadma Front Office Manager

Thank You :)

Customer review rating 5.0/5

Letti Couples - Confirmed reviews ALL

Dear Ms. Letti, Thank you for sharing your experience during your stay at Mercure Jakarta Simatupang Hotel. We are very pleased to hear that our front desk team was able to accommodate your preference by providing a room on a high floor and a non-smoking area as requested during booking. We always strive to understand and appreciate the needs and desires of each of our guests, as your satisfaction is our top priority. Your positive feedback on this experience encourages our team to continue providing the best service. We look forward to welcoming you back in the future and ensuring that your next visit will be equally, if not more, enjoyable. If there is anything we can do to improve your stay, please do not hesitate to contact us directly. Best regards, Hieronimus Supadma Front Office Manager

Happy

Customer review rating 5.0/5

Khoirul Business - Confirmed reviews ALL

Dear Mr. Khoirul, Warmest greetings from Mercure Jakarta Simatupang.. Thank you for sharing your positive feedback about your stay at our hotel. We’re delighted to hear that you enjoyed the welcome drink, found your privilege room to be comfortable and clean, and appreciated being accommodated on a high floor. Your kind words mean a lot to us and are a wonderful encouragement for our team to continue delivering exceptional service and ensuring a pleasant experience for all our guests. We look forward to welcoming you in the near future. Thank you and best regards, Hieronimus Supadma Front Office Manager

Good Front liner

Customer review rating 5.0/5

Maya Solo - Confirmed reviews ALL

Dear Ms. Maya, Warmest greetings from Mercure Jakarta Simatupang.. Thank you ever so much for your lovely feedback regarding your recent stay at our hotel. We are absolutely delighted to hear that you enjoyed the complimentary upgrade to a Privilege Room as part of your ALL Gold membership benefits. It is especially heartening to know that our reception team was helpful and attentive in ensuring your stay was as seamless and enjoyable as possible. Your kind words are a testament to their dedication to providing exemplary service, and it serves as wonderful encouragement for our team to continue going above and beyond for our guests. We look forward to the pleasure of welcoming you back in the near future. Should you have any specific requests or require assistance with your next visit, please do not hesitate to get in touch with us directly. Rest assured, we will do everything in our power to make your future stays even more memorable and enjoyable. Best regards, Hieronimus Supadma Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 200 reviews 8.8/10 Location
  • 754 reviews 7.5/10 Room
  • 1,111 reviews 9.2/10 Service
  • 35 reviews 7/10 WiFi
  • 713 reviews 9/10 Food
  • 394 reviews 7.3/10 Cleanliness
  • 244 reviews 8.5/10 Breakfast
  • 157 reviews 5.7/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Jakarta