Mercure Oxford Eastgate Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 905 reviews

Mercure Oxford Eastgate Hotel - Image 1
Mercure Oxford Eastgate Hotel - Image 2
Mercure Oxford Eastgate Hotel - Image 3
Mercure Oxford Eastgate Hotel - Image 4

Description

Hotel extras

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

Our accommodation(s)

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

GPS:51.752201, -1.249124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

EASTGATE BRASSERIE

Non contractual photo

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  905 reviews

TripAdvisor Rating  4.0/5  1,868 reviews

Perfect stay!

Customer review rating 5.0/5

Jackie A. J. Couples - Confirmed reviews ALL

The staff were lovely at reception and we had an upgraded room which was a nice treat. The room itself was clean and tidy with the added benefit of slippers, robes, coffee machine and biscuits. Yes the hotel is a little worn in some areas but nothing that would or should upset your stay. The hotel is in a great location and for the price you really couldn't ask for more. We stayed half board and the evening meal was very good, the food was fresh and again the staff in the dining area were also lovely. Ignore any bad reviews. Book it and make up your own mind. That's exactly what we did and I'd definitely stay again!!

Dear Jackie and J., Thank you for choosing Mercure Oxford Eastgate for your stay, and we're thrilled to hear about your positive experience! We're delighted that you enjoyed our upgraded room, amenities, and dining options. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay at Mercure Oxford Eastgate in the future. Safe travels until then! Best Regards, Mercure Eastgate Hotel

A 4 night stay

TripAdvisor rating 3.0/5

78henricle Couples - TripAdvisor review

Very poor value for the price we paid. Some problems with the room (shower, tub, smaller than expected)

Reunion

Customer review rating 1.5/5

Edward T. Couples - Confirmed reviews ALL

I’ve stayed at the Eastgate several times in the last couple of years, by a distance this was the most disappointing.

Dear Edward, We apologize for the disappointment you experienced during your recent stay at Eastgate. Your feedback is valuable to us, and we're committed to addressing any issues to improve our guests' experience. We appreciate your continued patronage and hope to have the opportunity to welcome you back for a more satisfying stay in the future.

Excellent

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

It was a great experience

Dear Guest, We're delighted to hear that you had a great experience! Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future. Safe travels!

Good stay!

Customer review rating 4.0/5

Lizzie 9. Couples - Confirmed reviews ALL

We always enjoy our visits to your hotel. We had a good stay, the only niggles were that there wasn’t any water in the room fridge and there was a smell when you opened the shower door. I’m sure these are small oversights that can be easily rectified. We will be back soon.

Dear Lizzi, Thank you for your kind words and feedback about your recent stay at our hotel. We're glad to hear that you had an overall good stay. We apologize for the oversights regarding the water in the room fridge and the smell in the shower; rest assured, we'll address these issues promptly. Your satisfaction is important to us, and we look forward to welcoming you back soon for another enjoyable visit.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 674 reviews 8.8/10 Location
  • 869 reviews 6.2/10 Room
  • 696 reviews 8.2/10 Service
  • 19 reviews 4/10 WiFi
  • 358 reviews 6.8/10 Breakfast
  • 246 reviews 5.1/10 Cleanliness
  • 220 reviews 5.3/10 Food
  • 155 reviews 5.2/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Oxfordshire