Mercure Salisbury White Hart Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 609 reviews

Mercure Salisbury White Hart Hotel - Image 1
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Description

Hotel extras

  • Grade II listed Georgian building with original features, locate d in the heart of the city.

  • Car park available chargeable at £7.50 per night

  • Popular venue for all social events up to 120 people

  • The closest hotel to Salisbury Cathedral, and the city centre both just five minutes walk.

  • Pets are welcome chargeable at £10 per night

Our accommodation(s)

Hotel location

Mercure Salisbury White Hart Hotel

1 St John Street
SP1 2SD SALISBURY
United Kingdom

GPS:51.066677, -1.793561

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SQUIRES RESTAURANT

Squires Restaurant serves breakfast daily and is very popular for events for up 110

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  609 reviews

TripAdvisor Rating  4.0/5  1,441 reviews

Certificate of excellence 2024

So much better than your average chain hotel

TripAdvisor rating 5.0/5

Virginia M TripAdvisor review

My sister and I stayed in a twin room at The White Hart hotel in Salisbury. We both loved this hotel and thought it was very reasonable priced for the quality of the place. We appreciated the adjacent car park and being able to park our car there at a reduced rate. The staff were excellent, the breakfast excellent (really appreciated kippers being on the menu, and my sister loved her personally chosen cooked veggie breakfast which she said was well cooked). A little more choice of fruit - ideally prunes - would have been great but there was melon. My cappuccino from a machine was very good. The hotel is in an older building (probably listed?) and so has a lovely peaceful, spacious, atmosphere and is well decorated. It has no lift and sometimes the floors in the upstairs can be a little uneven so take extra care if you are unsteady on your feet. It is well located in Salisbury near to the cathedral and shops. There is also a nice outside part with greenery. The bedrooms are decorated to a high standard and are very comfortable and clean. The staff were lovely. We weren't sure how to turn our heating off and someone came up within 5 minutes to sort this out. One point, we had difficulty booking a twin room online - only standard doubles seemed to be available so made a phone booking through Accord instead. Would be good if this could be addressed online. All in all we had a great stay at this hotel.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Staff very welcoming, easy parking and clean and comfortable room

Dear Ann L., Thank you for your review. We strive to provide a high level of service to all of our guests and due to this, we’re so glad that you found our Team to be polite and welcoming during your visit. It’s great to hear that you found the room to be both clean and comfortable and that you enjoyed your visit with us. We look forward to welcoming you again soon. Kind regards, Georgina

Well located for us

Customer review rating 4.0/5

Brian C. Couples - Confirmed reviews ALL

Very nice stay but not very disabled friendly

Dear Brian c., Thank you for your review. While we’re glad that you had a very nice stay with us, we’re so sorry that you encountered some issues during your visit. Unfortunately due to the age of our building, we are unable to install a lift, however we will always do our best to allocate a room which best fulfils your needs within these limitations. We hope that you had a great stay in Salisbury and we hope to welcome you again in the future. Kind regards, Georgina

In need of a better door(man!)

TripAdvisor rating 2.0/5

rmwsays Solo travel - TripAdvisor review

My compact double room suffered from a very slow draining shower. This resulted in an unsatisfactory stop start shower! The modest room was furnished with a massive TV that covered half the large mirror. The room was only just massive enough for a short staying single traveller with lots of luggage. Remarkably, the doorman would not open the front door widely so I could easily enter the property, but the receptionist did when I was leaving. They were also very inflexible about an early check in and then proceeded to try to overcharge me for my stay. NB the hotel does not afford a lift.

Great location

Customer review rating 5.0/5

Thomas P. Families - Confirmed reviews ALL

Super atmosphere all around, great staff and great service.

Dear Thomas P., Thank you for your review. We’re so glad that you enjoyed your visit with us and that you received great service during your stay. We really appreciate your comment about the atmosphere of the Hotel, as we strive to provide a friendly and relaxing environment for all of our guests. We look forward to welcoming you again soon. Kind regards, Georgina

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Other web-users rate our hotel

  • 452 reviews 9.1/10 Location
  • 649 reviews 6.6/10 Room
  • 591 reviews 8.9/10 Service
  • 9 reviews 8.3/10 WiFi
  • 308 reviews 5.6/10 Comfort
  • 234 reviews 7.5/10 Breakfast
  • 216 reviews 3.4/10 Amenities
  • 203 reviews 6.4/10 Vibe

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