Mercure Budapest City Center Hotel 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,338 reviews

Mercure Budapest City Center Hotel - Image 1
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Description

Hotel extras

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

Our accommodation(s)

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Hotel location

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Hungary

GPS:47.494183, 19.052557

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Winestone City Center

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,338 reviews

TripAdvisor Rating  4.0/5  695 reviews

Excellent location

Customer review rating 4.5/5

Mp Friends - Confirmed reviews ALL

The hotel facilities were excellent and is located in the best part of the city. Breakfast was to our expectation. Would come back again

Dear MP, Thank you for sharing your positive feedback concerning your recent stay with us. I am delighted to hear that you enjoyed our excellent location and had a pleasant overall experience. Your compliments about the facilities and breakfast mean a lot to us. We look forward to the pleasure of welcoming you back for another perfect stay. Best regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Well located, excellent room, friendly service

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The central position of the hotel was great for walking to all the tourist sites and also for restaurants/ cafes. We got an upgrade and had a good sized room with comfy bed.

Dear Valued Guest, Thank you for taking the time to share your kind feedback with us regarding your recent stay. I am thrilled to see that you enjoyed our hotel's excellent location in the heart of the shopping street. It is fantastic that you found your room upgrade pleasant and appreciated its benefits. Your comments about the friendly service of our staff are greatly valued as well. Should your travels bring you back to Budapest, we would be honored to host you again. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Ruined my honeymoon

TripAdvisor rating 1.0/5

CaitlynWs Couples - TripAdvisor review

Stayed here for our honeymoon. We were given a room close to the building works which meant a lot of noise. The weather in the as around 17/18 degrees and the heating was still turned up all the way. We asked for a fan and were given one full of dust, after cleaning it we used it however it did not cool the room. We turned on the AC which blew out warm air so we contacted reception who advised we could open the window full after signing a waiver. With this done we had the window fully open however the noise and dust coming from the building works made it extremely difficult to breath in the room. After speaking to reception again we were told to he could only give us a DOWN GRADED ROOM and wouldn’t get a refund for the room we paid for. The building works were from around 6:30/7am until around 7pm. The bed we had was 2 single beds pushed together which meant it was so uncomfortable. This hotel has well and truly RUINED my honey moon!

Dear CaitlynWs, Thank you for taking the time to post your summary concerning your stay with us on this platform as well. I truly feel sorry that your experience fell short of your expectations as we strive every day to go the extra mile for our guests. Please rest assured, we will take your remarks to heart and consider them for future improvements. I honestly hope to have the chance to prove it to you upon a future stay of yours in our hotel. Kind regards, Róbert Kovács General Manager

Locatie in centrum

Customer review rating 4.0/5

Inge Business - Confirmed reviews ALL

Nabijheid metro en restaurants

Dear Inge, Thank you for taking the time to share your feedback with us concerning your recent stay in Budapest. I am delighted to read your kind words regarding our great location. Being right in the center of everything certainly makes exploring the city a breeze, and we are more than happy that you found it convenient. Your thoughts are highly appreciated and we look forward to welcoming you back to our hotel in the future! Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Comfortable

TripAdvisor rating 4.0/5

Danj84 Families - TripAdvisor review

This name of this hotel is very apt, it’s definitely central! A great base to explore the city. As a family of 3, the room was rather small as we had the extra bed so it was quite a squeeze but very comfortable. Room was cleaned each day and the staff very friendly. Definitely recommended.

Dear Danj84, Thank you so much for choosing Mercure Budapest City Center and for taking the time to share your experience of your recent stay at our hotel. I am delighted to read your kind words about our fantastic location, which we believe is one of the highlights of our property. Being right in the center of everything certainly makes exploring the city a breeze, and I am truly glad that you found it convenient. Additionally, it warms our hearts to hear you describe our staff as friendly and I appreciate your praise for our cleanliness, even if you found the room to be smaller than expected. Thank you once again for your honest summary and for the recommendation. We eagerly look forward to welcoming you back in the future. Kind regards, Róbert Kovács, General Manager

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Other web-users rate our hotel

  • 1,310 reviews 9.6/10 Location
  • 1,114 reviews 6.4/10 Room
  • 1,019 reviews 8.6/10 Service
  • 13 reviews 8.9/10 WiFi
  • 664 reviews 8.1/10 Breakfast
  • 649 reviews 3.5/10 Comfort
  • 445 reviews 8.2/10 Cleanliness
  • 241 reviews 4.6/10 Amenities

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