Mercure Lisboa Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,177 reviews

Mercure Lisboa Hotel - Image 1
Mercure Lisboa Hotel - Image 2
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Mercure Lisboa Hotel - Image 4
AV JOSE MALHOA 23, 1099-051 Lisbon, Portugal

Description

Hotel extras

  • AllSafe and Clean & Safe certified. Free remote medical advice

  • Surrounded by restaurants and public transport

  • Panoramic swimming pool open 365 days.

  • Near the Zoo, Gulbenkian and El Corte Inglês

  • 5 meeting rooms

Our accommodation(s)

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Hotel location

Mercure Lisboa Hotel

AV JOSE MALHOA 23
1099-051 Lisbon
Portugal

GPS:38.737657, -9.165859

Telephone
+351 21 720 8000

Calls to a national
fixed network

Fax +351 21 720 8089

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A BICICLETA - NOVOTEL LISBOA

The Bicicleta restaurant has a modern and very cool design, with bicycles and plants as a decorative complement. It serves regional and international specialties until 11pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,177 reviews

TripAdvisor Rating  4.0/5  1,759 reviews

Reasonable location

Customer review rating 3.5/5

Anne M. Families - Confirmed reviews ALL

Dear ANNE M., We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivone Pereira

Perfect stay , we will come back !

Customer review rating 4.0/5

John D. G. Couples - Confirmed reviews ALL

Dear John Graff, Thank you for your kind words about your recent stay at Hotel Mercure Lisboa. We are thrilled to hear that you enjoyed our service, found your room clean, and appreciated the beautiful view. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Paulo Castro Hotel Mercure Lisboa

Comfortable hotel in convenient location

Customer review rating 4.0/5

Richard G. Couples - Confirmed reviews ALL

Dear Richard G., Thank you for sharing your feedback regarding your recent stay at Hotel Mercure Lisboa. We are delighted to hear that you appreciated the upgrade to the ninth-floor suite and enjoyed the swimming pool. We apologize for any inconvenience you experienced with the bar area and the breakfast. Your comments about the charm of the bar and the temperature of the hot food are valuable to us, and we will address these issues to enhance our guests\' experience. We hope to welcome you back soon and provide an even better stay. Best regards, Paulo Castro Hotel Mercure Lisboa

Friendly staff, good location, clean and comfortable room, fluffy towels, great breakfast spread

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Dear Madalena Rebelo, Thank you very much for your positive feedback regarding your stay at the Mercure Lisboa Hotel. We are delighted to hear that you enjoyed the friendliness and welcoming nature of our staff, the comfort and cleanliness of your room, the quality of the towels, as well as the variety of teas, coffees, and our breakfast offerings. We apologize for the inconvenience caused by the lack of power sockets near the bed. We appreciate your suggestion and will consider improvements to enhance the experience for our guests. It was a pleasure to host you, and we look forward to welcoming you back soon. Best regards, Paulo castro

Good stay

Customer review rating 5.0/5

Constantine K. Business - Confirmed reviews ALL

Dear Constantine K., Thank you very much for your kind words! We are delighted to hear that you and your wife had a fully satisfying stay at the Mercure Lisboa. It\'s wonderful to know that our reception and cleaning staff, as well as our efficient WiFi network, contributed to your positive experience. We look forward to welcoming you back in the future! Kind regards, Paulo Castro

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Other web-users rate our hotel

  • 448 reviews 8.1/10 Location
  • 658 reviews 6.2/10 Room
  • 697 reviews 8.8/10 Service
  • 18 reviews 6.7/10 WiFi
  • 326 reviews 7.8/10 Breakfast
  • 251 reviews 6.3/10 Cleanliness
  • 199 reviews 7.6/10 Pool
  • 163 reviews 3.9/10 Vibe

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Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.